Shipping policy

Cancellation Policy

At Totlabel.com, your satisfaction is our priority, and we understand that plans may change. If you need to cancel your order, please contact our customer support at totlabelspace@gmail.com or call us at 7030909320 as soon as possible.

Customized Orders:

  • For personalized products, cancellation requests must be made within 3 hours of placing the order.
  • After this time, production begins, and cancellation may not be possible.

Non-Customized Orders:

  • For standard items, you can request a cancellation anytime before the order is shipped.
  • Once shipped, the order will fall under our return policy.

Please note that while we aim to accommodate cancellation requests, cancellations cannot be guaranteed once an order is in process or shipped.

Shipping Policy

Shipping Destinations

  • Domestic Shipping: We ship across India.
  • International Shipping: Available on request. Additional customs duties, taxes, or fees for international orders are the responsibility of the buyer.

Order Processing Time

  • Orders are typically processed within 2 business days after payment confirmation.
  • Processing times may vary based on order volume or product customization.

Delivery Estimates

  • Within India: Estimated delivery is 8 to 10 business days after shipment.
  • International Orders: Estimated delivery ranges from 15 to 20 business days, depending on the destination and customs procedures.

Shipping Methods

We collaborate with reliable shipping partners to ensure your order arrives safely and on time. Shipping options and costs will be displayed during checkout for your convenience.

Tracking Your Order

  • After your order ships, you'll receive a confirmation email with a tracking number.
  • Use this tracking number to monitor your shipment online.

Potential Shipping Delays

While we strive for prompt delivery, unexpected delays (e.g., weather, carrier issues) can occur. If your order is significantly delayed, contact us at totlabelspace@gmail.com or 7030909320, and we'll assist in resolving the issue.

Address Accuracy

  • Double-check your shipping address during checkout to avoid issues.
  • Totlabel.com is not responsible for delays or lost orders due to incorrect or incomplete addresses provided by the customer.

Lost or Damaged Shipments

  • If your package is lost in transit or arrives damaged, notify us immediately.
  • We'll work with the shipping carrier to resolve the issue, which may include sending a replacement or issuing a refund.

Need Assistance?

For any questions or concerns regarding your order, feel free to contact us:

  • Email: totlabelspace@gmail.com
  • Phone: 7030909320
  • Customer Service Hours: Monday to Friday, 9:00 AM – 6:00 PM IST

Thank you for choosing Totlabel.com! We appreciate your business and are dedicated to ensuring a positive shopping experience.