To personalize your product with a name, you'll find a field labeled "Name to be printed" on each product page. Here's how to ensure your personalization is accurate:

Entering the Name

• Locate the field labeled "Name to be printed" on the product page. Carefully type in the name you want to be printed on the product.

Checking Spelling

• Please double-check the spelling of the name you've entered. The name will be printed exactly as typed, and we won't be able to correct any spelling errors once the order is processed.

Realized a Mistake?

Contact Us: If you realize that you've made a spelling error or need to change the name after placing your order, please contact us as soon as possible. Reach out to us for an update.

If your order hasn't been processed yet, we will do our best to accommodate your request and update the name for you. By following these steps, you'll ensure that your personalized product will have the correct name printed on it.

Our standard shipping timeline for ready orders is 8–12 working days.

We aim to ensure that your orders reach you within this timeframe.

However, if you have a pressing requirement and need your order delivered earlier, we do entertain expedite requests. Here's how you can go about it:

Requesting Expedited Shipping

If you need your order sooner, please contact us to request expedited shipping. We are here to assist you, and will evaluate expedited shipping requests on a case-by-case basis.

Expedited Shipping Charges

Please note that expedited shipping will incur additional courier charges, which will be calculated based on the speed of the shipment you require.

Sometimes at banks' end it takes time to send the confirmation. Till that time the order is on hold and confirmation is not sent. Normally most of cases get resolved in 1–2 hrs or so.

In case it doesn't please reach out to us. If deduction of amount is done but it is showing failed, then you need to reach out to your bank or wallet for refund. Normally, they auto refund in 24–48 hrs.

Occasionally, there may be a delay in the order confirmation due to processing times at your bank's end.

During such times, your order is placed on hold and the confirmation is not sent out immediately.

Here's how to navigate this situation: Wait for a Bit: Most of these cases are resolved within 1-2 hours as the bank processes the payment and we then send out the order confirmation.

Contact Us

If you haven't received the order confirmation even after a few hours, please reach out to us. We're here to assist you and ensure your order is processed correctly.

Check with Your Bank or Wallet

If the amount has been deducted but the order is showing as failed, it's advisable to contact your bank or wallet service. They usually auto-refund the deducted amount within 24-48 hours.